Webhooks & REST API
A clean integration layer for properties that need their PMS to participate in a wider stack.
Some properties want the PMS to remain the centre of operations while still feeding information to other systems. Diafa PMS supports that through event-driven webhooks, a REST API for controlled access, and an MCP-based path for external AI assistants that need structured hotel data.
The value is not only technical. A clear integration layer allows the property to automate repeat work, connect trusted external tools, and extend the platform where it makes sense, while still keeping the operational source of truth in one place.
A typical use case for Webhooks & REST API
A property wants reservation events to trigger an automation flow, payment updates to reach an external finance process, and selected hotel data to be accessible to an internal AI assistant.
Those connections can be built through supported interfaces rather than improvised exports, giving the property a more durable way to extend the PMS.
See it in action
Book a personal demo and review every feature, including AI, in the context of your operation.