How to Digitize Your Hotel's Police Fiche Process
The police fiche (guest registration form) is a legal requirement for hotels in Algeria. Most properties fill these out by hand, creating stacks of paper that are difficult to search and easy to lose.
The Current Process
Guest arrives. Receptionist asks for ID. Receptionist copies name, date of birth, nationality, document number, and other details onto a paper form. The form goes into a folder. Finding a specific guest's registration later means searching through folders manually.
What Digital Registration Looks Like
With a PMS, guest details are entered once during reservation or check-in. The guest profile stores identity document information, nationality, and all required fields permanently. The data is searchable and exportable.
Diafa PMS Guest Profiles
Diafa PMS captures country-specific ID document types — Algerian CNI, passports, and 30+ other document types for international guests. Guest profiles persist across stays. Returning guests already have their information on file.
Benefits Beyond Compliance
- Guest history available instantly for returning visitors
- Duplicate detection prevents fragmented records
- Guest preferences tracked across stays
- Exportable data for reporting requirements