Hotel Management, Reimagined
AI-powered property management for German hotels — from Berlin boutiques to Bavarian mountain lodges and Black Forest spa resorts. AI in German, GDPR-compliant, and offline-first.
AI in German · GDPR/DSGVO compliant · Works offline · Guest registration built in · EUR operations
A modern, all-in one solution for modern hotel management
Property Management
Reservations, front desk, housekeeping, and comprehensive reports.
Booking Engine
Direct bookings on your website, no OTA commissions, multiple languages.
Guest Services
Guest portal, WhatsApp messaging, and pre-arrival upselling.
Distribution & Revenue
Channel manager for OTAs and AI insights.
Designed for German Hotels
From Berlin to Bavaria — hotel management that meets German standards
AI that understands your hotel
Ask questions about occupancy, revenue, and guests in German, English, or any of 12 supported languages. Get answers from live data. AI suggestions help you price for trade fair weeks, holiday periods, and seasonal demand.
Guest portal
Guests order room service, spa treatments, and laundry from their phone — in German, English, or their own language. Works before arrival for upselling. Built in — not a paid add-on.
WhatsApp messaging
Booking confirmations, pre-arrival reminders, and review requests via WhatsApp in German or English. Built in — not a paid add-on.
Multi-currency, for real
Track local and foreign currencies as independent ledgers. Full separation in payments, invoicing, and reports. No forced conversions.
Runs without internet — always
Whether in a mountain lodge in the Bavarian Alps or a rural spa resort in the Black Forest, Diafa PMS keeps running without internet. Every operation continues locally. Sync resumes automatically.
Built for every property type
Hotels
Room management, rate plans, OTA distribution, and reporting for German hotel operations.
Hostels
Dorm beds, private rooms, and bed-level housekeeping in one calendar.
Guesthouses & B&Bs
Simple daily operations, repeat-guest memory, and reliable offline work for smaller houses.
Serviced Apartments
Flexible rate plans and longer-stay operations for urban and regional apartment properties.
Camps & Camping Grounds
Pitch, cabin, and seasonal-stay operations for lakeside, forest, and alpine parks.
Connected to multiple booking channels
See what Diafa PMS looks like
Drag-and-drop scheduling
Move reservations between rooms and dates with a drag.
Comprehensive reporting and AI insights
Operations, finance, revenue, occupancy, forecasts, and channel performance. Every report includes AI-generated suggestions.
Third-party integrations and MCP server
Diafa PMS supports fast integration with core platform tools and third-party systems, including WhatsApp and Diafa Resto. Restaurant orders can be charged directly to the guest folio.
Built to run your property
Every capability exists because a real operational need demanded it.
Full PMS operation without internet
Reservations, check-ins, payments, housekeeping, and reports all continue on your local machine. When connectivity returns, everything syncs. No cloud dependency for daily operations.
Dual-currency without manual reconciliation
Local and foreign currencies tracked as independent ledgers. Payments, invoices, and reports stay separated by currency. No forced conversions, no end-of-month spreadsheet fixes.
One platform for every department
Front desk, housekeeping, guest services, and distribution managed from a single system. Changes in one area are immediately visible in the others. No switching between tools.
Per-channel profitability visibility
See what each booking channel actually costs you. Commission tracking per OTA, direct booking revenue separated, and financial reports that show true margins.
Role-based workflows for different staff types
Receptionists see front desk operations. Housekeeping staff see cleaning tasks. Managers see reports and oversight. Each role gets exactly the tools and data they need, nothing more.
Remote oversight without exposing operational controls
Managers monitor performance, occupancy, and financials from a separate read-only application. Operational controls stay with the front desk. Oversight without interference.
Transparent pricing
Choose the plan that fits your operation. Add what you need as you grow.
Starter
Up to 20 rooms
- Reservations & front desk
- Housekeeping with mobile app
- Guest profiles & VIP tiers
- Payments & invoicing (multi-currency)
Professional
Up to 50 rooms
- Everything in Starter
- Diafa Direct booking engine (no OTA commissions)
- Channel manager (Booking.com, Airbnb, Expedia, and more)
- Full reporting suite including forecasts
Enterprise
50+ rooms · Multi-property
- Everything in Professional
- Premium AI: natural-language chat with your hotel data
- AI rate suggestions & dynamic pricing
- All core commercial modules available in one plan: WhatsApp, guest portal, AI, and Resto
Prices shown are starting prices and exclude VAT. Final cost depends on number of rooms and selected features.
See hotel management, reimagined
Join hotels, spa resorts, and guesthouses across Germany running their operations with Diafa PMS.