Everything your hotel needs with AI support
From the first booking to the final invoice, one connected system supports every stage of the operation.
Fill more rooms
Tools that drive bookings and revenue, from direct reservations to OTA distribution and AI insight.
Diafa Direct: Booking Engine
A direct booking experience that feels like part of the property, not a detached add-on.
Channel Manager
Distribution managed with control, rather than constant channel-by-channel correction.
WhatsApp Guest Messaging
Guest communication delivered through a channel people already pay attention to.
Run smoother operations
Modern hotel operations tools and interfaces that make daily work faster.
Inventory Calendar
A visual room plan that makes changes feel immediate and understandable.
Front Desk Operations
A measured front-desk workflow for arrivals, departures, and the changes in between.
Housekeeping Management
Housekeeping organised with quiet clarity, from the first turnover to the last inspection.
Real-Time Notifications
Timely signals that help the team notice what matters without constant checking.
Know your guests
Build stronger guest relationships with profiles, preferences, self-service, feedback, and compliant data handling.
Guest Profiles & Intelligence
Guest memory built into the operation, not left to notebooks and recollection.
Guest portal
A quiet digital touchpoint for services, requests, and guest convenience.
Country Adaptation
Local operational detail built in, so the system feels native where it is used.
Track every currency
Finance, reporting, auditability, and revenue visibility in one place.
Payments & Invoicing
Financial handling that stays precise, even when currencies and payment methods vary.
Reports & Analytics
Reporting that turns daily activity into a clear management view.
Audit Trail
A clear record of change for teams that value accountability and traceability.
Built for independence
Offline-first architecture, local data storage, APIs, webhooks, and country-specific adaptation.
Works Without Internet
Operational continuity that does not depend on a stable connection.
Secure Cloud Sync
Hosted synchronisation with a light operational footprint for the property.
Webhooks & REST API
A clean integration layer for properties that need their PMS to participate in a wider stack.
Language support
Language handling designed for real hospitality teams and real guest audiences.
Platform tools & integrations
Every capability in one platform, from core operations to the open API.
Direct Bookings
Accept reservations on your own website with no OTA commissions. Real-time pricing, your branding.
Guest Services
QR-code self-service for room service, spa, laundry, and transfers. Pre-arrival upselling. Orders arrive at front desk in real time.
Housekeeping Mobile
Cleaning staff see their tasks on their phone. Mark rooms clean, report issues. No guest data access.
WhatsApp Messaging
Automated booking confirmations, pre-arrival reminders, and review requests. Language resolved from guest profile. Available on Professional and Enterprise.
Restaurant POS (Diafa Resto)
In-house restaurants send orders to guest rooms. Charges on guest folio. Revenue in financial reports.
Email Engine
Email sending for guest events. Customizable templates. AI-powered translation.
Channel Manager
Two-way rate and availability sync with Booking.com, Expedia, Airbnb, and hundreds of OTAs. Per-channel commission tracking.
AI Assistant
Natural language queries about your hotel data. Dashboard suggestions. Rate recommendations. Email translation.
MCP Server
External AI assistants can read your hotel data directly. Compatible with Claude Desktop, Cursor, and other MCP-capable tools.
Webhooks
Secure event notifications for reservation, payment, and guest events.
REST API
Read and write access with key-based authentication for custom integrations.
Zapier / Make / n8n
Compatible with any automation platform. Connect Diafa PMS to thousands of apps.
Local Payment Methods
Country-specific payment methods integrated per market. CIB and EDAHABIA in Algeria, M-Pesa in Kenya, MTN MoMo and Orange Money and Wave in West Africa, EFT and SnapScan in South Africa, USSD in Nigeria, MobilePay in Finland, Swish in Sweden, Bizum in Spain, Satispay in Italy, Klarna across the EU, and more as we expand.
International Card Payments
Online card payments for international guests booking through Diafa Direct.
See it in action
Book a personal demo and review every feature, including AI, in the context of your operation.