About Diafa PMS
Modernizing hospitality management across East Africa
Our Story
Diafa PMS was born from seeing Kenyan lodges and hotels struggle with paper ledgers, crashing spreadsheets, and PMS systems that fail on satellite internet. We built software that works the way Kenya's hospitality operates: offline-first reliability for bush lodges, M-Pesa for domestic guests, and dual-currency for a market where safari rates are in dollars and local business runs on shillings.
Our Mission
To give every hotel, safari lodge, beach resort, and guesthouse in Kenya and East Africa access to affordable, modern management technology. A lodge in the Mara deserves the same quality software as a five-star hotel in London.
Why Diafa PMS exists
Most hotel software was built for large chains and well-connected markets. It assumes stable internet, single-currency operations, and staff trained on complex enterprise tools. Those assumptions do not hold for many accommodation businesses.
Diafa PMS was built to close that gap. A desktop application that works without internet. Multi-currency ledgers that do not force conversions. Workflows simple enough for a small guesthouse, powerful enough for a multi-property group. AI that turns hotel data into actionable insight.
What we build for
Hotels
Full-service hotels with front desk operations, room inventory, OTA distribution, rate management, and comprehensive reporting.
Guesthouses & B&Bs
Smaller properties that need reliable guest management, simple check-in workflows, and the ability to operate in areas with unreliable connectivity.
Hostels
Dormitory and private room inventory in the same calendar. Per-bed booking, housekeeping at the bed level, and flexible rate structures.
Serviced Apartments
Long-stay rate plans, guest portal for service requests, and financial tracking across extended booking periods.
Multi-property Groups
Centralized management across multiple locations. Shared guest profiles, cross-property reporting, and unified operational oversight.
Our Values
The principles that guide everything we build
Built for Kenya
KES and USD dual-currency, M-Pesa integration, English and Swahili support, local team that understands your challenges.
Simplicity
Powerful does not mean complicated. Every workflow is designed to minimize clicks and learning time.
Partnership
Your success is our success. We handle onboarding, migration, and ongoing support.
How It Works
A desktop application with offline architecture and AI support
Works Without Internet
Full functionality on your local machine. Syncs when connected.
Automatic Sync
Changes push to the cloud when online. Cloud pushes OTA bookings back. Nothing lost.
Always Running
Automatic process monitoring keeps your system running 24/7.
Early-stage honesty
Diafa PMS is a young product with a mature architecture. We have been building hotel management software since 2019, and the current platform reflects years of iteration. That said, we are still growing, adding countries, expanding integrations, and learning from every property that uses the system. If you are looking for a partner that listens, adapts quickly, and treats your feedback as product direction, not a support ticket, we are a good fit.
Technology Partners
Connected to the world's leading booking platforms
Ready to Modernize Your Property?
Join hotels, safari lodges, and resorts across Kenya using Diafa PMS — from the Mara to Mombasa