Hotel Management, Reimagined
AI-powered property management for French hotels, from Parisian boutiques to Provençal B&Bs and Alpine chalets. Built-in booking engine, Guest Experience, WhatsApp in French, and AI that speaks your language.
AI in French · GDPR compliant · Works offline · Multi-language · Built-in booking engine
A modern, all-in one solution for modern hotel management
Property Management
Reservations, front desk, housekeeping, and comprehensive reports.
Booking Engine
Direct bookings on your website at 3% commission, multiple languages.
Guest Services
Guest Experience, WhatsApp messaging, and pre-arrival upselling.
Distribution & Revenue
Channel manager for OTAs and AI insights.
Designed for French Hotels
From Paris to Provence: hotel management designed for French hospitality
AI that understands your hotel
Ask questions about occupancy, revenue, and guests in French, English, or any of 12 supported languages. AI suggestions help you price for peak seasons, school holidays, and cultural events.
Guest Experience
Guests order room service, spa treatments, and laundry from their phone, in French, English, or their own language. Works before arrival for upselling. Included from Professional.
WhatsApp messaging
Booking confirmations, pre-arrival reminders, and review requests via WhatsApp in French or English. Included from Professional; message usage billed separately.
Multi-currency, for real
Track up to 3 currencies as independent ledgers. Full separation in payments, invoicing, and reports. No forced conversions.
Works even when connectivity fails
From châteaux in the Loire Valley to mountain chalets in the Alps, Diafa PMS keeps running without internet. Check in guests, process payments, manage rooms. Sync resumes automatically when connectivity returns.
Built for every property type
Hotels
Room management, rate plans, OTA distribution, and reporting for French hotel operations.
Hostels
Dorm beds, private rooms, and bed-level housekeeping in one calendar.
Guesthouses & B&Bs
Simple operations, repeat-guest memory, and reliable offline work for smaller houses.
Serviced Apartments
Flexible rate plans and longer-stay operations for city and resort apartments.
Gites & Chateaux
Direct-booking and seasonal-stay workflows for estate properties, gites, and character stays.
Camps & Camping Grounds
Pitch, cabin, and seasonal-stay operations for coastal, forest, and countryside parks.
Connected to multiple booking channels
- Booking.com
- Airbnb
- Expedia
- Hotels.com
- Agoda
- and 1000+ others
See what Diafa PMS looks like
Drag-and-drop scheduling
Move reservations between rooms and dates with a drag.
Comprehensive reporting and AI insights
Operations, finance, revenue, occupancy, forecasts, and channel performance. Every report includes AI-generated suggestions.
Third-party integrations and MCP server
Diafa PMS supports fast integration with core platform tools and third-party systems, including WhatsApp and Diafa Resto. Restaurant orders can be charged directly to the guest folio.
Built to run your property
Every capability exists because a real operational need demanded it.
Full PMS operation without internet
Reservations, check-ins, payments, housekeeping, and reports all continue on your local machine. When connectivity returns, everything syncs. No cloud dependency for daily operations.
Up to 3 currencies without manual reconciliation
A property declares up to 3 currencies, each tracked as its own ledger. Payments, invoices, and reports stay separated by currency. No forced conversions, no end-of-month spreadsheet fixes.
One platform for every department
Front desk, housekeeping, guest services, and distribution managed from a single system. Changes in one area are immediately visible in the others. No switching between tools.
Per-channel profitability visibility
See what each booking channel actually costs you. Commission tracking per OTA, direct booking revenue separated, and financial reports that show true margins.
Role-based workflows for different staff types
Receptionists see front desk operations. Housekeeping staff see cleaning tasks. Managers see reports and oversight. Each role gets exactly the tools and data they need, nothing more.
Remote oversight without exposing operational controls
Managers monitor performance, occupancy, and financials from a separate read-only application. Operational controls stay with the front desk. Oversight without interference.
Transparent pricing
Choose the plan that fits your operation. Add what you need as you grow.
Starter
Up to 20 rooms
- Reservations, front desk and guest folio
- Housekeeping with the Diafa Ménage mobile app
- Channel manager (Booking.com, Airbnb, Expedia and 1000+ others)
- SEPA Direct Debit, card and Klarna through Stripe, with multi-currency invoicing
Professional
Up to 50 rooms
- Everything in Starter
- Diafa Direct booking engine, 3% commission on direct bookings
- Guest Experience for in-room service ordering and pre-arrival upselling
- Hotel Intelligence: ranked insights and room moves from your own data
Enterprise
50+ rooms · Multi-property
- Everything in Professional
- Revenue Management: a forecast for each night ahead and a suggested rate inside your limits
- Market intelligence with daily competitor rates
- Diafa Resto restaurant integration
Prices shown are starting prices and exclude VAT. Final cost depends on number of rooms and selected features. WhatsApp message usage is billed separately.
See hotel management, reimagined
Join hotels, B&Bs, and resorts across France running their operations with Diafa PMS.