Diafa PMSDiafa PMS

Transparent pricing

Choose the plan that fits your operation. Add what you need as you grow.

Starter

Core property management

Up to 20 rooms

From €59/month
  • Reservations & front desk
  • Housekeeping with mobile app
  • Guest profiles & VIP tiers
  • Payments & invoicing (multi-currency)
  • Essential reporting tools
  • Offline-first operation
  • Multilingual support with RTL layouts
  • Team user access
  • Email support
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Most Popular

Professional

Grow your direct bookings

Up to 50 rooms

From €119/month
  • Everything in Starter
  • Diafa Direct booking engine (no OTA commissions)
  • Channel manager (Booking.com, Airbnb, Expedia, and more)
  • Full reporting suite including forecasts
  • Per-channel commission tracking
  • GDPR compliance tools
  • Guest feedback collection
  • Guest list export for marketing
  • Webhooks & REST API
  • Real-time notifications
  • Expanded team user access
  • Priority email support
Get Started

Enterprise

The full platform, tailored to you

50+ rooms · Multi-property

Custom

Tailored to your operation

  • Everything in Professional
  • Premium AI: natural-language chat with your hotel data
  • AI rate suggestions & dynamic pricing
  • All core commercial modules available in one plan: WhatsApp, guest portal, AI, and Resto
  • MCP Server (external AI tools query your data)
  • Secondary Client (manager view)
  • Payment pre-authorization (when needed)
  • Full brand customization
  • Unlimited user accounts
  • Multi-property management
  • Dedicated onboarding
  • Priority support with chat
Get a Quote

Prices shown are starting prices and exclude VAT. Final cost depends on number of rooms and selected features.

Which plan fits your property?

Each plan is designed for a specific operational profile. Choose the one that matches where your property is today.

Starter

You need reliable front desk operations, guest management, and financial tracking, without distribution or online channels.

  • Small guesthouses and B&Bs under 20 rooms
  • Properties not yet listed on OTAs
  • Single-currency operations with straightforward workflows

Professional

You sell through OTAs, want direct bookings on your website, and need per-channel revenue visibility. Add WhatsApp, guest portal, or AI when you are ready.

  • Hotels and hostels with 20–100 rooms
  • Properties listed on Booking.com, Airbnb, or Expedia
  • Teams that need channel management and commission tracking

Enterprise

You need the full platform with all modules included, plus multi-property support, advanced AI, and dedicated onboarding.

  • Properties with 50+ rooms
  • Multi-property groups needing centralized management
  • Operations requiring all modules and premium AI

What changes as you move up

1

Starter: Operational Core

Run your front desk reliably

Everything needed for daily property operations: reservations, check-ins, housekeeping, payments, invoicing, guest profiles, and essential reports. Works offline. Multi-currency included. This is a fully functional PMS on its own.

2

Professional: Commercial Expansion

Sell across channels, take direct bookings

Adds Diafa Direct booking engine and the channel manager. Sell through OTAs, accept direct bookings on your website, and track per-channel commissions. The full reporting suite with forecasts is included. WhatsApp, the guest portal, AI, and restaurant POS can be added as optional modules.

3

Enterprise: Full Platform

All modules, multi-property, premium AI

Everything in Professional, plus Premium AI, manager monitoring, multi-property support, dedicated onboarding, and priority support. Pricing depends on the scale and needs of your operation.

Start with the core and expand when you need more

Professional plans include the operational PMS and distribution tools. Additional modules can be enabled when your operation needs them, so the setup can grow at your pace.

  • WhatsApp guest messaging for confirmations, reminders, and review requests
  • Guest portal for QR-code ordering of in-room services
  • AI assistant for natural-language questions, pricing support, and translation
  • Diafa Resto for restaurant orders charged to guest folios
  • Enterprise brings the full platform together in one plan

Get a Custom Quote

Tell us about your property and we will send you a personalized pricing estimate.

All Plans Include

Works without internet
Multi-currency operations
Local and international payment methods
Automatic software updates
Data backup via cloud sync
Training sessions
No setup fees

Frequently Asked Questions

What payment methods do you accept for subscriptions?
Bank transfer, international card, and local payment methods depending on your location.
Is there a setup fee?
No. We handle installation and onboarding at no extra cost.
Can I change plans later?
Yes. Upgrades or downgrades can be made at any time, and changes apply to the next billing cycle. Modules can be added or removed as needed.
Do you offer a free trial?
We start with a personalized demo, then give you 14 days to test with your property's actual data.
What are modules?
Professional plans include the core PMS and distribution. WhatsApp, the guest portal, AI, and Diafa Resto can be added as optional modules so you pay for the setup you actually use.
Does Diafa PMS work offline?
All operations continue on the local database. Sync resumes automatically when connected.
What kind of support do you provide?
Starter includes email support. Professional adds priority email. Enterprise includes priority support with chat.
Is my data secure?
Your front desk data is stored locally on your machine. Cloud sync is hosted securely with encrypted connections by Diafa PMS on servers in Helsinki.
Can I use Diafa PMS for a hostel?
Yes. Hostels are supported, with dormitory room types including individual bed records and bed-level inventory, booking, and housekeeping.
Do you support multiple properties?
Yes, on Enterprise plans. One account can manage multiple properties and access cross-property settings.
What platforms does Diafa PMS run on?
The front desk app runs on Windows, macOS, and Linux. The housekeeping app runs on Android. The monitoring app for managers run also on Windows, macOS, and Linux. A version on Android is also being developped.
Where are your servers located?
Our cloud infrastructure is hosted in Helsinki. Data is processed and stored on our Helsinki servers and does not leave the EU. As we expand to new markets, we adapt our infrastructure to comply with local data protection regulations.
Is Diafa PMS GDPR compliant?
Yes. Diafa PMS includes guest data export on request, data anonymization, consent tracking, and configurable retention policies with auto-anonymization. Professional and Enterprise plans include the full GDPR compliance toolkit.
When should I add modules like WhatsApp or the guest portal?
Yes. We handle data migration from your existing PMS, spreadsheets, or other database filetypes. This process could be free or costing a fee, depending on the complexity.
Who owns my data?
You do. Your front desk data is stored locally on your machine. You can export your data at any time. If you cancel your subscription, your local data remains yours.
How does installation work?
Our team handles the installation remotely. We install the front desk app on your machine, configure your property settings, and migrate your existing data when possible.
How long does rollout take?
Most properties are operational within one week. We handle remote installation, property configuration, and staff training. Data migration from existing systems may add a few extra days depending on complexity.
When should I add modules like WhatsApp or the Guest Portal?
Start with core operations. Once your front desk and distribution workflows are stable, add modules one at a time. Each module can be activated or deactivated at any point without affecting your existing data.
How do I decide between Professional and Enterprise?
Professional is for properties that need distribution and want the flexibility to add modules selectively. Enterprise is for properties that want everything included, all modules, premium AI, multi-property management, and dedicated support. If you manage more than one property, Enterprise is the right fit.
What does onboarding include?
Remote installation of the front desk app on your machine, property configuration (rooms, rates, taxes, currencies), staff training sessions, and data migration from your existing system when applicable. All at no extra cost.
Can I migrate from spreadsheets or another PMS?
Yes. We handle migration from existing PMS systems, spreadsheets, and other database formats. The process includes data validation to ensure accuracy. Migration complexity determines whether there is an additional fee.

See hotel management, reimagined

30-minute personalized demo. See every feature, ask every question, get a custom quote.

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