Everything your property needs — with AI built in
From the first booking to the final invoice — one connected system with intelligence at every step.
Fill more rooms
Tools that drive bookings and revenue — from direct reservations to OTA distribution to AI insights and suggestions.
Diafa Direct — Booking Engine
Accept direct bookings with no OTA commissions. Your own branded booking site in multiple languages.
Channel Manager
Sell on Booking.com, Airbnb, and hundreds of OTAs from one dashboard.
WhatsApp Guest Messaging
Booking confirmations and reminders via WhatsApp. Available on Professional and Enterprise.
Run smoother operations
Modern property management tools and interface to make your daily work faster.
Inventory Calendar
Move reservations with a drag — visual room grid with real-time status.
Front Desk Operations
One-click check-in, real-time room rack, and full audit trail for every guest interaction.
Housekeeping Management
Tasks generated automatically every morning. Priorities set by turnover urgency. Staff track progress from their phone.
Real-Time Notifications
Instant alerts for new bookings, OTA changes, and housekeeping assignments.
Know your guests
Build guest relationships — profiles, preferences, self-service, feedback, and GDPR-compliant data handling.
Guest Profiles & Intelligence
Remember every guest's preferences and history. VIP tiers, duplicate detection, GDPR compliance.
Guest Experience Portal
Let guests order services from their phone. Pre-arrival upselling included.
Country Adaptation
Local payment methods, ID types, and tax fields for your country. 30+ countries supported.
Track every currency
Multi-currency financials, comprehensive reports with AI insights, restaurant charges to guest rooms, and a complete audit trail.
Payments & Invoicing
Track revenue in multiple currencies without manual conversion. Accept local and international payment methods.
Reports & Analytics
Comprehensive reports with AI-generated insights. Operations, finance, occupancy, forecasts, and channel performance.
Audit Trail
Every action logged — who did what, when, and what changed. Translatable in multiple languages.
Built for independence
Offline-first architecture, local data storage, API and webhooks, multiple languages, and 30+ country adaptations.
Works Without Internet
All operations continue during outages. Sync resumes automatically when connected.
Secure Cloud Sync
Cloud sync hosted by Diafa PMS. Your front desk data stays on your machine.
Webhooks & REST API
Connect to Zapier, Make, and any external tool. MCP Server for AI assistants.
Multiple Languages
Serve guests and staff in their language.
Platform tools & integrations
Every capability in one platform — from core operations to open API.
Direct Bookings
Accept reservations on your own website with no OTA commissions. Real-time pricing, your branding.
Guest Services
QR-code self-service for room service, spa, laundry, and transfers. Pre-arrival upselling. Orders arrive at front desk in real time.
Housekeeping Mobile
Cleaning staff see their tasks on their phone. Mark rooms clean, report issues. No guest data access.
WhatsApp Messaging
Automated booking confirmations, pre-arrival reminders, and review requests. Language resolved from guest profile. Available on Professional and Enterprise.
Restaurant POS (Diafa Resto)
In-house restaurants send orders to guest rooms. Charges on guest folio. Revenue in financial reports.
Email Engine
Email sending for guest events. Customizable templates. AI-powered translation.
Channel Manager
Two-way rate and availability sync with Booking.com, Expedia, Airbnb, and hundreds of OTAs. Per-channel commission tracking.
AI Assistant
Natural language queries about your hotel data. Dashboard suggestions. Rate recommendations. Email translation.
MCP Server
External AI assistants can read your hotel data directly. Compatible with Claude Desktop, Cursor, and other MCP-capable tools.
Webhooks
Secure event notifications for reservation, payment, and guest events.
REST API
Read and write access with key-based authentication for custom integrations.
Zapier / Make / n8n
Compatible with any automation platform. Connect Diafa PMS to thousands of apps.
Local Payment Methods
Country-specific payment methods integrated per market. CIB and EDAHABIA for Algeria, and more.
International Card Payments
Online card payments for international guests booking through Diafa Direct.
See it in action
Book a personalized demo and see every feature — including AI — with your property type.