Everything your hotel needs with AI support
From the first booking to the final invoice, one connected system supports every stage of the operation.
Fill more rooms
Tools that drive bookings and revenue, from direct reservations to OTA distribution and AI insight.
Decide with your own numbers
Hotel Intelligence reads the day for your team, and Revenue Management shows what each night ahead is worth.
Run smoother operations
Modern hotel operations tools and interfaces that make daily work faster.
Inventory Calendar
Rooms and reservations on one grid.
Front Desk Operations
Check-in, room changes and checkout from one screen.
Housekeeping Management
Cleaning tasks created from the day’s arrivals and departures.
Real-Time Notifications
Important events shown as they happen.
Know your guests
Build stronger guest relationships with profiles, preferences, self-service, feedback, and compliant data handling.
Track every currency
Finance, reporting, auditability, and revenue visibility in one place.
Built for independence
Offline-first architecture, local data storage, APIs, webhooks, and country-specific adaptation.
Platform tools & integrations
Every capability in one platform, from core operations to the open API.
Direct Bookings
Accept reservations on your own website at 3% commission, against the 15–25% an OTA charges. Real-time pricing, your branding.
Guest Services
QR-code self-service for room service, spa, laundry, and transfers. Pre-arrival upselling. Orders arrive at front desk in real time.
Diafa Ménage
Cleaning staff see their tasks on their phone. Mark rooms clean, report issues. No guest data access.
WhatsApp Messaging
Automated booking confirmations, pre-arrival reminders, and review requests. Language resolved from guest profile. Available on Professional and Enterprise.
Restaurant POS (Diafa Resto)
In-house restaurants send orders to guest rooms. Charges on guest folio. Revenue in financial reports.
Email Engine
Email sending for guest events. Customizable templates. AI-powered translation.
Channel Manager
Two-way rate and availability sync with Booking.com, Expedia, Airbnb and 1000+ other channels. Per-channel commission tracking.
AI Assistant
Natural language queries about your hotel data. Dashboard suggestions. Rate recommendations. Email translation.
MCP Server
External AI assistants can read your hotel data directly. Compatible with Claude Desktop, Cursor, and other MCP-capable tools.
Webhooks
Secure event notifications for reservation, payment, and guest events.
REST API
Read and write access with key-based authentication for custom integrations.
Zapier / Make / n8n
Compatible with any automation platform. Connect Diafa PMS to thousands of apps.
Local Payment Methods
Country-specific payment methods integrated per market. CIB and EDAHABIA in Algeria, M-Pesa in Kenya, MTN MoMo and Orange Money and Wave in West Africa, EFT and SnapScan in South Africa, USSD in Nigeria, MobilePay in Finland, Swish in Sweden, Bizum in Spain, Satispay in Italy, Klarna across the EU, and more as we expand.
International Card Payments
Online card payments for international guests booking through Diafa Direct.
See it in action
Book a personal demo and review every feature, including AI, in the context of your operation.